When did Odoo 17 support end?+
Odoo's support policy lists the end of standard support for Odoo 17.0 as September 2026. Security updates are only provided during standard support.
What is the Odoo legacy version fee?+
Section 5.1 of Odoo's Enterprise Subscription Agreement says that once per year, and no earlier than six months after a new major release, a database on a version older than the three most recent major versions pays an extra fee equal to 25% of the annualized price.
When could the fee start for Odoo 17?+
Odoo 20 was released on September 24, 2026, which makes Odoo 17 older than the covered versions. Our estimate is that the fee could apply from about March 24, 2027, depending on your billing cycle. Check your own agreement and invoices; older signed agreements may differ.
Do Light Users count towards the fee?+
Yes. The clause bases the fee on your current per-user price and your number of Users and Light Users.
Which version can I upgrade to from Odoo 17?+
Odoo says you can upgrade to any major version still under standard support, or one that left standard support less than six months ago. Today that means Odoo 18 (support until September 2027, planned), Odoo 19 (September 2028, planned) or Odoo 20 (September 2029, planned).
Can I buy extended support instead?+
Odoo offers extended support for an additional fee, only on Odoo.sh for limited versions and on-premise. It is not available on Odoo Online.
Does Odoo charge for the upgrade itself?+
Odoo's pricing page says upgrades are included in all plans at no extra fee. Maintenance of custom code and implementation services are not included, so porting custom modules and testing still cost time or money.
Does OPS benefit if I upgrade?+
OPS is an Odoo partner and a NetSuite partner, and earns fees from upgrade and implementation work. We may recommend upgrading, paying the fee for a period, or reassessing the platform, depending on your situation.